Welcome to Teleste

Welcome to Teleste

Customer Service

Terms and Conditions:

Shipping & Delivery
Delivery dates are quoted without engagement, although every endeavour will be made to adhere to them. In no circumstances will we be liable for delay in delivery arising from any cause beyond
our control. Offers "ex stock" are subject to the goods being unsold at the time of receiving the order. All delivery times are calculated from the date of acceptance of the order or from the date upon
which all outstanding technical details are resolved, whichever is the later.

Privacy & Security
Use of Teleste www-pages is governed by the following terms.
The contents of Teleste www-pages are Copyright © Teleste Corporation 2000-2015. All rights not especially granted here are reserved. You may use and copy the contents of Teleste www-pages only for your personal use.
The information of Teleste www-pages is granted “as is”. Teleste does not guarantee uninterrupted or error free availability of its www-pages. Teleste holds the right to change the contents of the pages as well as the right to bar the access to its www-pages whenever it is considered to be necessary by Teleste. Teleste shall not be liable for any damages arising from use of Teleste www-pages or non-availability of its www-pages.
Teleste may from time to time insert links to other www-pages owned by third parties. Teleste does not have any responsibility for the contents of these third party pages.
By sending us any material you grant us unlimited royalty-free right to use and publish such material. You warrant that the material provided by you is owned by you or that you otherwise have the right to submit it to us. You warrant that the material does not infringe any third party rights and you agree to indemnify us against any third party claims related to the material provided by you.
Teleste is a registered trademark of Teleste Corporation. Other product and service marks are property of their respective owners. You may not use such marks without a prior written consent provided by Teleste Corporation or the respective owner, as applicable.
The Teleste www-pages use cookies for collecting for standard internet log information and details of visitor behavior patterns. No individual can be identified from the collected information and no attempts will be made to find out the identity of those visiting the www-pages. Cookies are small text files stored by your web browser on your computer, tablet or mobile phone. Use of cookies can be accepted or declined by changing the browser settings. Please note that most browsers accept cookies automatically. By continuing to use the site you agree to its use of cookies. You can read more about disabling cookies in your browser. Restricting or blocking the cookies may impact your user experience.
The Teleste www-pages use Google Analytics that generates cookies that identify whether you've visited the website before, which pages you visit etc. This tool is used without identifying individuals to understand how the site is being used in order to improve the user experience. The data itself is visible to Teleste and Google. You can find more information about Google’s position on privacy regarding its analytics service at www.google.com/analytics/learn/privacy.html.
Copyright © Teleste Corporation 2015. All rights reserved.

Returns & Replacements
No credit will be allowed on goods returned without authorisation. A deduction will be made from credits issued on all returned material to cover cost of handling.
7A GOODS OF OUR OWN MANUFACTURE
We will make good by repair or replacement any defects in goods not caused by wear and tear, accident, misuse or neglect provided :
(1) That such defects are brought to our notice not later than 12 months from the date the goods were first despatched and
(2) That no unauthorised repair or replacement has been previously carried out or attempted.
We do not guarantee the products of other manufacturers which form part of the goods of our manufacture, but will pass on to our customer the full benefits we have received in respect of
guarantees offered by such other manufacturers in respect of their goods.
(3) The goods are returned to us by the Purchaser, carriage paid, and are collected by him at his cost when the repairs have been completed.
This guarantee is given in lieu of any warranty implied by Statute or otherwise and our liability thereunder is expressly limited to the cost of the repair or replacement made by us to our order.
7B GOODS NOT OF OUR OWN MANUFACTURE
Unless stated to the contrary, we undertake to implement manufacturer's guarantee in accordance with their published statements.
8 LIMITATION OF LIABILITY
Purchaser's remedies for any defects in the materials are subject to any limitations contained in manufacturer's terms and conditions to the Seller. A copy of such terms and conditions will be
furnished upon written request. Seller's liability shall be limited to either repair or replacement of the goods or refund of the purchase price all at Seller's option, and in no case shall Seller be liable
for incidental or consequential loss.

Ordering
All prices quoted are those ruling at the time of ordering. We reserve the right to change prices ruling at the date of despatch of equipment from factory door. In the case of imported goods, prices
are inclusive of insurance, freight and handling charges from country of origin and are based on current foreign exchange rates. Unless stated otherwise, prices include import duty, levies or other
taxes which may be in force at the time of landing. We reserve the right to adjust prices as necessary to cover any alterations in exchange rates between date of quotation and date of delivery.

Payment, Pricing & Promotions
PRICING & PAYMENTS: For purchases made using a credit account, settlement terms for goods supplied are strictly net 30 days following date of invoice unless otherwise agreed. PROMOTIONS: CEDIA 2016 10% discount is subject to availability and excludes all solutions, hospitality products and home control solutions. This offer also excludes AV data cables and Vantage home automation products.